When hiring for customer service roles, you look for the right combination of skills and personality. You make the offer, provide proper training, and your employees are off to the races. But is there more involved that just that? How do you keep your employees happy on the job candidates really want when they’re looking… Read more »
Posts Tagged: Customer Service Employees
5 Tips to Become a Better Customer Service Leader
There are a lot of traits to consider when it comes to being a good leader. You need to have motivation, good communication skills, passion, and more. But have you considered whether or not courage is a trait you should cultivate? There are a variety of ways to become a better customer service leader, and… Read more »