The question of whether to include a cover letter in your job application doesn’t have a single answer. Cover letters allow you to provide insight into your experience that a resume can’t communicate and to clearly articulate why you’re an ideal fit for a position. But if you’re sending out dozens of applications, writing a… Read more »
Posts Tagged: Customer Service Jobs in Detroit MI
5 Tips to Become a Better Customer Service Leader
There are a lot of traits to consider when it comes to being a good leader. You need to have motivation, good communication skills, passion, and more. But have you considered whether or not courage is a trait you should cultivate? There are a variety of ways to become a better customer service leader, and… Read more »
Are You Effectively Showcasing Your Customer Service Skills on Your Resume?
Many people assume customer service skills are a dime a dozen. But that is entirely false. To properly sell yourself for your next CSR job, it is imperative that you create a resume that can stand out from your competition. But how do you do that when customer service skills can appear generic? Before you… Read more »
“What Makes You Right for This Customer Service Job?”
Before you go for that next customer service interview, it is important to create a strategy for answering the potential employer’s questions the right way. This doesn’t mean only saying what they want to hear, but instead, knowing how to position your experience to increase their interest level in you as a candidate. There are… Read more »
The Secret to Keeping Your Cool in Customer Service
When you work in customer service, whether it is face-to-face or over the phone, you fantasize about how you would respond to rude behavior. But, because you’re a consummate professional, you bite your tongue and provide service with a smile. Is it really that easy? Customer service jobs are among the most stressful, and if… Read more »