Many companies think that technology in the workplace has enhanced interpersonal communication. All too often these tools, which are meant to make life easier, are more overwhelming than helpful. Since much of today’s business is conducting over the internet, face to face communication is becoming a lost art form. Managers and employees are both feeling a pull to engage in mostly virtual communications. A good leader can draw employees back into effective communication. Here are four ideas for refocusing your employees to keep them engaged.
- Listen to them. Employees want to know that their ideas and participation is valued by the company. Allow your employees to come to you with issues and questions and take them seriously. Use their suggestions to improve your office environment. The best leaders are also the best listeners.
- Be honest with them. Many people feel delicate answers are kinder, but this isn’t always the case. These sorts of answers can come across more insincere than helpful. Passive-aggressive communication can negatively affect relationships. Answer questions and concerns honestly and provide feedback that can help individuals improve. On the other hand, it also doesn’t serve anyone to be unnecessarily mean or aggressive. Constantly improving your communication skills is a good business practice.
- Don’t get overly complex. It is best not to keep your own team in the dark by using language so specific that it requires decoding. Explain things on every level so all of your employees can understand the processes and procedures that affect them and the company. Employees want to be a part of the team and they can’t feel that way if they don’t understand what they are being told.
- Create interest. In order to engage your team you need to build relationships and make connections. Allow yourself to be real and let people get close to you. Engage them with personal stories that will develop trust and genuine friendship. If an employee feels connected to you as a manager they will be loyal and perform at their best.
Are you looking to work with a leader in the staffing industry? Contact Harvard Resource Solutions today to see how we can help.
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