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Many people focus on the support aspect of administrative roles. However, there are plenty of times in an admin career where leadership skills not only become necessary but can also make the difference for advancement. Administrative assistants certainly need the hard skills such as computer competency and organizational skills, but soft skills like communication and leadership qualities are equally as important. Here are some of the top leadership qualities that administrative professionals should have:

  • Develop positive interoffice relationships.
    Not everyone gets along with all of their co-workers, but a good admin has the skills to develop positive and healthy relationships in the office. This is especially true with management or individuals that others consider difficult to work with. No matter who makes the request, offer top notch service when you’re performing your administrative duties.
  • Take initiative beyond typical roles.
    Too many people have the attitude that something is “not in the job description.” However, this is an immediate red flag to employers. Regardless of your specific job title or typical duties, companies like to see people take initiative on projects outside of the scope of their job. Volunteer for projects that don’t fall within the function of any particular department to get an edge.
  • Ask for what you want.
    One of the things that separates leaders from followers is the ability to ask for what you really want. Many people believe they don’t deserve it or that someone may say “no,” so they cut themselves off from the possibilities. Opportunities don’t often present themselves – so you need to seek them out and ask for them.
  • Manage your manager.
    This is a phenomenon known as “managing up.” An admin’s duty is to help their supervisor on the job, so spend time anticipating needs and making their daily job easier. Know the best way to communicate with them and provide support before they even know they need it.

Are you in the market for an administrative position? Harvard Resource Solutions is currently hiring for jobs in Troy MI and can help you today!