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Before you go for that next customer service interview, it is important to create a strategy for answering the potential employer’s questions the right way. This doesn’t mean only saying what they want to hear, but instead, knowing how to position your experience to increase their interest level in you as a candidate. There are… Read more »

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HR professionals are in a unique position in the modern workplace. They are both the gateway into the organization and the glue that holds it together. If you want to be successful in human resources, you need to cultivate the right skills, and learn what to stop doing that is preventing you from growing in… Read more »

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Your staff needs to be a well-oiled machine to be as effective as possible. But how do you manage your team to ensure that they are the most productive while they’re at work? Even if your employees are productive now, don’t wait until they’re not to enhance their experience. You should encourage them, challenge them,… Read more »

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Are you in the market for a receptionist or front office position this year? If so, you may want to take another look at your resume to ensure that you’re not making some critical errors that will be a barrier for employment. Just like a receptionist is a company’s first impression to clients and visitors,… Read more »