How to Show Employees Your Gratitude … and Mean It!

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This is the season for gratitude. It is the time of year we think about all of the things for which we are thankful. They say it isn’t happy people who are thankful, but thankful people who are happy. So applying gratitude to your professional life and your employees is critical. Thanking your team is about… Read more »

Planning to Fire an Employee? Don’t Make These Mistakes

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Do you have a problem employee? Is someone not living up to their potential? Are they incapable of performing at the level you were expecting? Do they have trouble getting along with others in the office? There are a lot of reasons to fire an employee, so it is important to know why and essential… Read more »

Are You Breaking These Customer Service Resume Rules?

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Customer service is a competitive job. There are a lot of candidates with your experience, so you know you have to stand out. However, some job seekers take this concept too literally and send resumes so far outside of the box they don’t seem to fit anywhere. There are some rules for writing your resume… Read more »

Use These Tips to Motivate Your HR Department

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It is usually the job of the human resources department to motivate an entire company. But who motivates the motivators? If you’re running an HR department, paying attention to your own team is as critical as the programs you implement for the rest of the company. So how do you motivate your human resources department… Read more »