Should You Be a Call Center Friend … or “The Boss”

Posted

To get the best performance out of your team, should you be their friend or their boss? Is it possible to maintain a friendly and personable relationship and still have the authority you need to encourage the efficiency and productivity you need from your team? Here are some things you need to know about your… Read more »

No Bad Hires This Year!

Posted

If you’ve ever wanted to make a resolution for your company, now’s the time. This year, you should resolve to avoid bad hires. You already know that there is a high cost to a bad hire, not just financially. So, what can you do individually to ensure that your company makes the best possible hire… Read more »

3 Ways to Finish 2019 on a High Note

Posted

Now that we’ve taken a look back at what we did here at the Harvard Resource Solutions blog, let’s regroup and determine how we can finish out December on a high note. With every new year comes new resolutions and energy to keep us going. But the end of the year feels more reflective. How… Read more »

Hire Michigan’s Best New Grads With These Tips

Posted

Caps and gowns are being donned all across Michigan. From Western to Eastern, Central to State and all of the other universities our fine state has to offer, new graduates with fresh perspectives are about to enter the workforce. If you want to hire a new grad for your southeast Michigan company, here are some… Read more »