Providing Constructive Criticism to Employees

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Employees really do want feedback. If they are doing something right they like to be recognized for it. If they are doing something wrong they are looking for constructive feedback. It is sometimes difficult to know just how to let someone know they need to improve their performance. What is the best way to provide… Read more »

Retaining Unhappy Clerical Staff

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It is never too hard to spot unhappy employees on the job. They begin to be less productive and less engaged with their jobs and their co-workers. Their performance may begin to falter. Conventional business wisdom indicates that it is much easier to retain a current employee than to hire and train a new one…. Read more »