Customer Service Representative (CSR) Staffing & Jobs in Troy, MI
Hire or Become a Customer Service Representative with Harvard Resource Solutions
At Harvard Resource Solutions, we help top Customer Service Representatives (CSRs) connect with leading employers across Troy, MI, Metro Detroit, and nationwide. Whether you’re looking to fill essential customer-facing roles or seeking a job where you can make a direct impact on customer satisfaction, we deliver staffing solutions that work for both sides.
We understand the importance of communication, professionalism, and empathy in every customer interaction. Our recruiters specialize in placing dependable CSRs who elevate service standards and enhance brand reputation.
For Employers: Hire Skilled Customer Service Representatives
Your customer service team is often the first and most lasting impression your business makes. At Harvard Resource Solutions, we help you hire qualified CSRs who handle inquiries, resolve issues, and represent your company with professionalism.
Why Employers Choose Harvard Resource Solutions
- Extensive candidate network across Troy, MI and nationwide
- Fast access to vetted customer service professionals
- Flexible staffing options: temporary, contract-to-hire, and direct hire
- Candidates screened for communication skills, problem-solving ability, and reliability
Key CSR Responsibilities We Support
- Answering inbound calls and managing customer inquiries
- Handling billing, product, or service-related questions
- Entering data and maintaining accurate records
- Providing support via phone, email, chat, or ticketing systems
- Escalating issues and coordinating with internal teams
- Using CRM or call center software (Salesforce, Zendesk, Five9, etc.)
For Job Seekers: Find a Customer Service Representative Job
If you’re looking for a Customer Service Representative role, Harvard Resource Solutions works with top employers that are hiring for a wide range of CSR positions. Whether you’re just starting out or are an experienced representative, we can help you find a position that fits your skills and goals.
Why Work with Harvard Resource Solutions
- Access to exclusive CSR job openings in Troy and across the country
- Support with resume updates, interview preparation, and job matching
- Jobs available in call centers, help desks, retail support, and office-based service roles
- Options for remote, hybrid, on-site, part-time, or full-time positions
Top Skills for CSR Candidates
- Strong verbal and written communication
- Active listening and conflict resolution
- Ability to stay calm under pressure
- Familiarity with CRM or call center platforms
- Attention to detail and multitasking
Industries We Serve
We place Customer Service Representatives in a variety of industries, including:
- Healthcare and Insurance
- Financial Services
- Retail and E-commerce
- Technology and SaaS
- Utilities and Energy
- Logistics and Transportation
No matter your industry, we find CSRs who can provide a consistent, high-quality customer experience.
Partner with Harvard Resource Solutions for CSR Staffing
Whether you’re looking to hire a Customer Service Representative or searching for your next role in customer support, Harvard Resource Solutions is your trusted staffing partner. Based in Troy, MI, we deliver staffing results for clients and candidates across the U.S.
Let’s work together to build your team or take the next step in your career.
