Should You Be a Call Center Friend … or “The Boss”

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To get the best performance out of your team, should you be their friend or their boss? Is it possible to maintain a friendly and personable relationship and still have the authority you need to encourage the efficiency and productivity you need from your team? Here are some things you need to know about your… Read more »

Happy Holidays!

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Happy Holiday from all of us at HRS & Venteon!  Looking forward to a great 2020!

Sick of Being Yelled At? It’s Time for a New Customer Service Job!

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Customer service jobs can be very rewarding if you’re in the right environment. But what happens if you’re in the wrong environment? Do you experience the anger of your management team? Do they take issues out on their customer service representatives through yelling or other abusive behaviors? If so, it’s an unhealthy environment and now… Read more »

Candidates in the Spotlight; Administrative & Clerical, Troy, MI

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Anne K. Corporate Recruiter Over ten years’ recruiting experience Full Cycle recruiting from production to professional level Implemented ATS software, strong at sourcing Toshanda H. Customer Service Support Over 5 years customer support experience in a call center setting Most recently supported Ford customers Intermediate Excel, 2+ years’ SAP experience

Candidates in the Spotlight; Administrative & Clerical, Troy, MI

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Dejzua W. Call Center Representative Outbound calling on customer and data entry Immediately available Customer Service experience, eager to learn Tracey C. Administrative Assistant Over 5 years’ administrative support  experience Skilled in the areas of travel coordination, meeting and conference scheduling, event coordination Polished professional candidate with excellent communication skills Bachelor’s degree

Candidates in the Spotlight; Office & Clerical, Troy, MI

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VERONICA T. Data Entry Specialist Personable with over 5 years data entry (alpha numeric and numeric) experience in various industries Tested at over 10,000 KSPH Administrative professional who prides herself in being a multitasker, deadline driven and capable of processing a high volume of data HYLENA N. Receptionist/Administrative Support Has over 5 years’ experience in… Read more »

Candidates in the Spotlight; Administrative & Clerical, Troy, MI

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Deondra P. Strong administrative support background and she excels in the professional environment. She also has recent experience in booking travel and supporting upper management Organized, quality-focused and efficient. Disa B. Recruiting professional with over 3 years full cycle recruiting experience Accustomed to handing high volume manufacturing and professional level recruiting Accustomed to managing ATS systems… Read more »