How Do New I-9 Requirements Affect Remote Employees?

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Remote working agreements have gained in popularity over the last few years. When employees can have the flexibility of working from home and employers can eliminate expenses in the office, it’s a win-win for everyone. But that doesn’t mean that remote working situations are cut and dry. Your company still needs to be compliant with… Read more »

Planning to Discuss Salary? Read This First!

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Whether you’re hiring a new employee or a valued team member is looking for more money, there will be plenty of times in your career as a manager that you will need to discuss salary. But what should you know before going into the negotiations? While it may seem pretty cut and dry, there are… Read more »

Candidates in the Spotlight; Administrative, Troy, MI

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Rossana R. Rossana just moved to Michigan She is a sharp and extremely polished customer service professional who is also fully fluent in both Spanish & English. She self-describes as efficient, positive and resourceful. Caitlin F. Caitlin began as a pre-law student but recently earned a Master’s degree in Human Resource Management because that’s where… Read more »

5 Tips to Become a Better Customer Service Leader

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There are a lot of traits to consider when it comes to being a good leader. You need to have motivation, good communication skills, passion, and more. But have you considered whether or not courage is a trait you should cultivate? There are a variety of ways to become a better customer service leader, and… Read more »

How AI Is Changing Companies’ Hiring Needs

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There is a lot of information today about artificial intelligence and neural networks. So what do you need to know as a business, especially in such a manufacturing and automation-heavy job environment like the Detroit area? Before you make any decisions for your business and technology, let’s take a closer look at the current trends… Read more »

Do You Really Understand Your Millennial Employees? Here’s Why It Matters

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If you’re ever wondering whether the differences between the generations in the workforce is truly a big deal, you might want to read this post. Millennials, for better or worse, are very different from their baby boomer and Generation X counterparts, especially in the office. How important is it to understand their motivations? Very important,… Read more »

Want to Retain Your Top Admin Employees? Use These Tips

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You may not realize it, but there is a pretty good chance that at least one top performer on your administrative team is currently looking for a new job. Job dissatisfaction often goes unnoticed by management until it is too late. So what can you do to ensure you’re putting forth the effort to retain… Read more »

Are You Keeping Up with These Workforce Management Trends?

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We’re halfway through the year, and as the hot summer months close in on us, it is a good time to review your management techniques and implement any new strategies that could help you remain successful throughout the rest of 2017. Have you been keeping up with the current workforce management trends? Before you get… Read more »

5 Tips for Promoting Work-Life Balance

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Have you thought much about the work/life balance of your staff? If not, it may be time to reconsider how you structure your office environment and treat your team. An imbalance between work and life can lead to increased stress and burnout. In turn, this can cause problems with productivity and conflict in your business…. Read more »

Should You Assign Mentors to Your Marketing Employees?

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Your marketing team is important for the success of your company. So, how can you be sure that they have all the tools they need to be top performers for your industry? Working with mentors can help improve overall performance, so could you consider creating a mentorship program within your organization. By allowing your seasoned… Read more »