Administrative professionals serve as the backbone of organizations, adeptly managing various tasks and responsibilities daily. Beyond technical skills and experience, the often-overlooked but essential aspect is emotional intelligence (EQ). Understanding Emotional Intelligence (EQ) Emotional intelligence (EQ) encompasses the ability to recognize, understand, and manage one’s emotions while effectively navigating others’ emotions. In administrative roles, EQ… Read more »
Posts Tagged: effective communication
The Art of Listening: Overcoming the Career-Damaging Habit of Interrupting
Effective communication is key to success. One of the most common communication pitfalls that can hinder your career is the habit of interrupting. Interrupting not only disrupts the flow of conversation but also reflects poorly on your professionalism and interpersonal skills. Today we will delve into why interrupting is bad for your career, why we… Read more »
Soft Skills vs. Hard Skills: What Matters Most in Admin Hiring?
Hiring for administrative roles can be a challenging endeavor, as it involves finding individuals who possess a unique blend of soft skills and hard skills. In this article, we will explore the vital role that both types of skills play in administrative positions and how to strike the right balance during the hiring process. The… Read more »