Are You Breaking These Customer Service Resume Rules?

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Customer service is a competitive job. There are a lot of candidates with your experience, so you know you have to stand out. However, some job seekers take this concept too literally and send resumes so far outside of the box they don’t seem to fit anywhere. There are some rules for writing your resume… Read more »

Have a Customer Service Job Offer On the Table? Consider These Facts!

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There is a lot to consider before accepting a job offer, but the clock starts ticking down as soon as you get the call from the potential employer. If you don’t jump at the job, they may offer it to someone else. But if you act too quickly, you could miss out on other opportunities… Read more »

“What Makes You Right for This Customer Service Job?”

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Before you go for that next customer service interview, it is important to create a strategy for answering the potential employer’s questions the right way. This doesn’t mean only saying what they want to hear, but instead, knowing how to position your experience to increase their interest level in you as a candidate. There are… Read more »