Here’s What Your Customer Service Candidates Actually Want

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When hiring for customer service roles, you look for the right combination of skills and personality. You make the offer, provide proper training, and your employees are off to the races. But is there more involved that just that? How do you keep your employees happy on the job candidates really want when they’re looking… Read more »

How to Keep Your Motivation High Through the End of the Year

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There is always one distraction or another that might keep you from fully engaging in your work. Now, since summer is coming to a close, it feels like time to get down to brass tacks. In reality, this is only the start to another downward slope through the fall and winter holiday seasons. So how… Read more »

Are You Being “Googled” By Prospective Employers?

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The world has changed so much just in the last decade. Today, social media is a ubiquitous form of communication and your online identity is an extremely important part of your overall brand as a potential employee. So, what happens when you apply for a new job? Are potential employers Googling your name to learn… Read more »

Boost Your Job Search Confidence Today!

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Confidence is important. Many recruiters and hiring managers will suggest that a confident candidate without the exact skills will still win a job over a competent candidate who doesn’t believe in themselves. Confidence in your job search is essential for landing the right opportunity. So how do you boost your job search confidence and make… Read more »

Are You Breaking These Customer Service Resume Rules?

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Customer service is a competitive job. There are a lot of candidates with your experience, so you know you have to stand out. However, some job seekers take this concept too literally and send resumes so far outside of the box they don’t seem to fit anywhere. There are some rules for writing your resume… Read more »

Don’t Leave These Soft Skills Off Your Office Manager Resume!

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Office managers are often the glue holding everyone in an office together. You will deal with individuals at a variety of levels within the company, as well as clients and customers. If you’re looking for an office manager position, it is not only critical to demonstrate your professional experience but to showcase your soft skills…. Read more »

Are You Making These Major Data Entry Cover Letter Mistakes?

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Applying for your next job in data entry requires a lot of attention to detail. Why? Because data entry is a job entirely reliant on attention to detail, and that is exactly what a hiring manager is looking for in a candidate. If your cover letter lacks this specific aspect, it may be difficult to… Read more »