Every career success story is unique. While there isn’t a magic answer for taking your career to the top, following these ten steps will get you headed up the corporate ladder. Reassess your career. Is your career path well aligned with your priorities and interests? Do you possess, or can you acquire, the experience and… Read more »
Posts Tagged: Customer Service Jobs
No Experience? No Problem.
Embarking on a new career journey is exciting – but it can also be a bit frustrating. Many jobs require “experience,” but how can you get that experience if you’re just starting out? Instead of throwing in the towel, take these strategic steps to launch your career today. Take an Honest Self-Inventory Study job descriptions… Read more »
Follow These Tips to Make a Great Impression at Work
Of course, when starting any new job it’s important to make an exceptional first impression. After all, building meaningful relationships with your managers and coworkers plays a key role in your professional satisfaction. Ultimately, making a positive impression at your place of employment helps build a rewarding career until your retirement day. What follows are… Read more »
I wish I knew what I want to be when I grow up
I wish I knew what I want to be when I grow up “I wish I knew what I want to be when I grow up,” my 43-year old colleague said over lunch. She has worked in several fields and was now thinking of leaving her position to go on a quest for her dream… Read more »
These Interview Questions Help You Hire a Top Performer
These Interview Questions Help You Hire a Top Performer The interview remains the most important part of the hiring process, helping companies make the right decision between candidates. After all, a great résumé boasting deep experience and desired skills mean little if a candidate bombs their interview. Maybe they exaggerated some of the information on… Read more »
Here’s What Your Customer Service Candidates Actually Want
When hiring for customer service roles, you look for the right combination of skills and personality. You make the offer, provide proper training, and your employees are off to the races. But is there more involved that just that? How do you keep your employees happy on the job candidates really want when they’re looking… Read more »
Sick of Being Yelled At? It’s Time for a New Customer Service Job!
Customer service jobs can be very rewarding if you’re in the right environment. But what happens if you’re in the wrong environment? Do you experience the anger of your management team? Do they take issues out on their customer service representatives through yelling or other abusive behaviors? If so, it’s an unhealthy environment and now… Read more »
Spruce Up Your LinkedIn Profile to Land Your Ideal Customer Service Job
You may not pay specific attention to your LinkedIn profile, but it really is one of the best free professional assets you’ll access in your career. You can make your LinkedIn profile sing to get your next, and ideal, customer service job. So, how can you use LinkedIn to your professional advantage? Here are a… Read more »
What Customer Service Reps Are Really Looking For (Hint: It’s Not Money!)
Finding the right motivation for a team of customer service reps can be the difference between good production and top production. But many hiring managers automatically equate success with money. But what if it isn’t money at all that motivates your team? It is important to know what customer service reps are really looking for… Read more »
Are You Effectively Showcasing Your Customer Service Skills on Your Resume?
Many people assume customer service skills are a dime a dozen. But that is entirely false. To properly sell yourself for your next CSR job, it is imperative that you create a resume that can stand out from your competition. But how do you do that when customer service skills can appear generic? Before you… Read more »