Navigate The Tricky Waters of Workforce Diversity With This Advice

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Diversity is incredibly important to the overall health and productivity of a workplace. But for many managers, the entire notion can be tricky. It isn’t as easy as attending diversity classes and trying to be a better person. There are a lot of things to consider when making a diversity-driven hiring plan for your business…. Read more »

The Difference Between Skills and Transferable Skills

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If you’ve spent any time in the job market over the last few years you’ve probably heard the phrase “transferable skills” thrown around. But what does that mean and how does it differ from any other kind of skill? If you want to take your career to the next level, it’s important that you examine… Read more »

Don’t Be Spooked, Introverts! You Can Still Ace Your Interview

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It isn’t just haunted houses and horror movies making you want to hide under your covers this season. For an introvert, interviews can be scarier than Halloween. While your first instinct might be to clam up and not share your innermost thoughts with the person across the desk, it is pretty clear an interview requires… Read more »

This Is What Scares Your Best Employees…

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It is the season for monsters and ghouls and things that go bump in the night. But what really keeps your employees up at night? It’s probably not the horror movie marathon they’ve been watching into the wee hours of the morning. Career-based fears can be a real motivation killer, even for your best employees…. Read more »

“Can You Tell Me About…” Interview Answers

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Job seekers aren’t the only ones taught to prepare for upcoming interviews. Employers also have experts in their ears telling them how to properly question a candidate to get the most important information. They want to hire the best possible person for the job, so one of the current trends in interviewing tries to get… Read more »

Why Better Employee Experiences Lead to Better Bottom Lines

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What is the most important investment your company will make? If you said your employees, you’re absolutely right. More than any other equipment or strategy, hiring the best employees and keeping them happy and engaged will increase your bottom line and provide quality services or goods to your customers and clients. So, how do you… Read more »

How to Confidently Express Your Opinions in the Workplace

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There is a big trend in the workplace right now, centering on the idea of working with a company, and people, who possess shared values. Employment experts from all across the country encourage job seekers to determine whether or not a company matches their personal goals before accepting an open position. But, could this idea… Read more »

Does Your Company Need an “Open-Office” Policy?

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There was a time when private offices were the workplace trend. In the 1990s, offices gave way to cubicles which changed the very fabric of U.S. businesses. Over the last few years, a completely different trend has reemerged: Open offices. What does this mean? Open offices had been the way of the workplace for many… Read more »

Spruce Up Your LinkedIn Profile to Land Your Ideal Customer Service Job

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You may not pay specific attention to your LinkedIn profile, but it really is one of the best free professional assets you’ll access in your career. You can make your LinkedIn profile sing to get your next, and ideal, customer service job. So, how can you use LinkedIn to your professional advantage? Here are a… Read more »

Yes, Employers Will Be Looking at Your Social Media

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You know you need a good resume, excellent references, and the skills to back everything up when you’re applying for a new job. But have you thought much about your social media presence? Today’s world of Facebook, Twitter, Instagram, and more are so ubiquitous that everyone has them, but no one really thinks about their… Read more »