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What is the most important investment your company will make? If you said your employees, you’re absolutely right. More than any other equipment or strategy, hiring the best employees and keeping them happy and engaged will increase your bottom line and provide quality services or goods to your customers and clients. So, how do you… Read more »

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There is a big trend in the workplace right now, centering on the idea of working with a company, and people, who possess shared values. Employment experts from all across the country encourage job seekers to determine whether or not a company matches their personal goals before accepting an open position. But, could this idea… Read more »

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There was a time when private offices were the workplace trend. In the 1990s, offices gave way to cubicles which changed the very fabric of U.S. businesses. Over the last few years, a completely different trend has reemerged: Open offices. What does this mean? Open offices had been the way of the workplace for many… Read more »

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You may not pay specific attention to your LinkedIn profile, but it really is one of the best free professional assets you’ll access in your career. You can make your LinkedIn profile sing to get your next, and ideal, customer service job. So, how can you use LinkedIn to your professional advantage? Here are a… Read more »

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Most managers understand their department or business is only as good as their administrative support. But hiring for admins in what is often a crowded candidate pool can seem daunting. So, how do you know when you’re found the right administrative professional for your open position? Before your next job opening or hiring decision, consider… Read more »

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You know you need a good resume, excellent references, and the skills to back everything up when you’re applying for a new job. But have you thought much about your social media presence? Today’s world of Facebook, Twitter, Instagram, and more are so ubiquitous that everyone has them, but no one really thinks about their… Read more »

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Companies know that to attract top candidates they need to offer top perks. New employees don’t only want job stability and a good salary, they want more from their employers. So, what are the most successful companies doing to offer additional benefits to their team and encourage employee loyalty and productivity? Here are five job… Read more »

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How do you handle employee reviews in your company? Do you handle them at each employee’s anniversary? Do you review everyone in the company at the end of the year? Whichever is the case, you may not have thought much about performing a mid-year review, as well. Is it really an advantage to create a… Read more »

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It was a long and challenging road, but you’ve finally graduated. Now what happens? You’re going to be in the market for a new job, and that means building your resume and applying for positions that are a match for your skills, experience, and education. But how do you get started if you’ve never done… Read more »

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Anne K. Corporate Recruiter Over ten years’ recruiting experience Full Cycle recruiting from production to professional level Implemented ATS software, strong at sourcing Toshanda H. Customer Service Support Over 5 years customer support experience in a call center setting Most recently supported Ford customers Intermediate Excel, 2+ years’ SAP experience