Rossana R. Rossana just moved to Michigan She is a sharp and extremely polished customer service professional who is also fully fluent in both Spanish & English. She self-describes as efficient, positive and resourceful. Caitlin F. Caitlin began as a pre-law student but recently earned a Master’s degree in Human Resource Management because that’s where… Read more »
No matter what kind of job you’re looking for, mastering the interview is the most important part of the job search. When you’re in the market for a clerical opportunity, how do you prepare for your interview? Before you go into your scheduled meeting, keep in mind some of the interview mistakes that can keep… Read more »
Changes in overtime happen frequently. In 2016, for example, an overtime rule was put in place that was then halted by a federal judge. It can be difficult to keep up with the changes. But if you need to know what the current and most important information is for your overtime policy, we want to… Read more »
There is so much information out there about how to write a resume that it can become overwhelming. One piece of contradictory advice is the length of the document. Some people say it should never be more than just one page. Others say that it should be as long as it needs to be to… Read more »
There is a topic that has sparked much debate recently. Can a company use a candidate’s salary history to determine their pay rates? Some people firmly believe that past compensation should have little to do with the pay for a new job, while others feel like it’s the ultimate deciding factor. Recent cases in U.S…. Read more »
Elaine F. Administrative Assistant Over 5 years administrative support experience within various industries Accustomed to managing schedules, coordinating travel, organizing meetings, ordering office supplies, answering phones Loyal, dependable and detailed oriented Associates degree Tiera M. Call Center Representative/Receptionist Tiera is motivated and eager to continue her career within the call center environment Polished professional who is… Read more »
Did you know that the average job search in the U.S. is six to nine months? It’s no wonder that job seekers become jaded and disappointed throughout the search, which can lead to a poor attitude when interviewing. The reason for this extended search time is online job applications. They make it much easier to… Read more »
There are a lot of traits to consider when it comes to being a good leader. You need to have motivation, good communication skills, passion, and more. But have you considered whether or not courage is a trait you should cultivate? There are a variety of ways to become a better customer service leader, and… Read more »
There is always one distraction or another that might keep you from fully engaging in your work. Now, since summer is coming to a close, it feels like time to get down to brass tacks. In reality, this is only the start to another downward slope through the fall and winter holiday seasons. So how… Read more »
There is a lot of information today about artificial intelligence and neural networks. So what do you need to know as a business, especially in such a manufacturing and automation-heavy job environment like the Detroit area? Before you make any decisions for your business and technology, let’s take a closer look at the current trends… Read more »