The Holidays mean a lot of things at your office. They’re a time to slow down and celebrate, or they may mark your busiest time of year. You may be preparing for year-end filing and paperwork or planning for tax season after January. Another thing that comes along with the New Year is your performance… Read more »
Is it truly the most wonderful time of the year? Or maybe your staff really does start to feel like grandma got run over by a reindeer. Before the stress and worry of the holidays hit, make sure your HR staff are prepared so they can ring in the New Year with confidence and positivity…. Read more »
When you work in customer service, whether it is face-to-face or over the phone, you fantasize about how you would respond to rude behavior. But, because you’re a consummate professional, you bite your tongue and provide service with a smile. Is it really that easy? Customer service jobs are among the most stressful, and if… Read more »
There is a saying; “It isn’t happy people who are thankful, it is thankful people who are happy.” This is a great lesson to keep in mind this time of year as we begin to celebrate Thanksgiving with our friends and family. But what about thankfulness within the office? How can you create a culture… Read more »
The hustle and bustle of the holiday season is not just a thing crooners emphasized in classic Christmas carols. It’s very real. Shopping, cooking, baking, decorating, and visiting are all integral parts of most people’s holiday plans. You may even find yourself traveling much of the next two months as families become scattered across the… Read more »
Hiring candidates for the skills they possess is only one part of the puzzle that will ensure success. In today’s complex workplace, it is also important that your employees fit your company culture. You want to work with individuals who share the same values and will be able to live out your corporate mission statement…. Read more »
Before you make your next career move, you should consider the “how and why” to connect with a professional recruiter. A recruiter can be your best ally as you search for your next opportunity. So how do you get started? Before you open the phone book or internet browser, here are some tips that can… Read more »
Did you know that it costs much more to hire a new employee than to keep your current employees happy? You may be concerned about giving raises or providing additional benefits, but the truth is that you can’t afford not to. If you don’t make an effort to keep your top talent engaged, you will… Read more »
That job should have been yours, right? You’ve done everything you’re supposed to do to advance your career … and still you were passed up for the promotion. Why? There are a lot of reasons that employees miss out on advancement opportunities. Some of them are out of your control, but many are not. How… Read more »
There are a lot of characteristics of a strong manager, but many of them come down to making organization a top priority. Not only will your organizational structure filter down to your team members, but you will also remain in control of your own processes in a more concise way. In today’s age of increased… Read more »